IT Team
Meet The IT Team!
Meet LBT’s IT department! Led by Pretty George, Executive Director/VP of Information Technology, the IT department oversees the installation and maintenance of computer network systems within LBT. Our IT department works hard to ensure that the network runs smoothly, evaluating and installing the proper hardware and software necessary to keep the network functioning properly. As many employees transitioned to a work-from-home hybrid schedule, IT has played a huge role in ensuring LBT’s day-to-day business runs smoothly. Whether it’s an email issue, lost VPN connection or phone troubles, IT is here to help!
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Pretty George
Executive Director & VP Information Technology Department
Robert Barber
Administrative Assistant, Information Technology
Marcus McGhee
Manager, Information Technology Applications
Vacant
Manager, Information Technology Projects
Vacant
Manager, Information Technology
Victoria Long
IT Project Coordinator
Akinwale “Wale” Akinyinka
Network Engineer
Eric Punashot
Network Engineer
Dexter Vo
Systems Engineer
Tony Wu
IT Technologist
Jeff Schoby
IT Technologist
John Ta
IT Technologist
Need assistance? IT is here to help!
Send an email to [email protected] or submit a ticket through the IT Sharepoint site by clicking here.
Check the status of your request.
Whether your request was made via email or directly in ServiceNow, you can check the status of your ticket by visiting lbtransit.service-now.com.
Step 1 – Check Status
Click the ‘Check Status’ tab on the homepage.
Step 2 – View Incident Status
Now you can view ‘Open Incidents’ that are in progress as well as your history of requests (Closed Incidents)
Step 3 – Resolve
If you are able to resolve your issue before IT is able to assist, you can select the incident and click the ‘Resolve’ button on the bottom left-hand side.